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This is an instruction-only playbook for building support systems; its contents, requirements, and behavior align with the stated purpose and it requests no credentials or installs.
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"changelog": "Initial release of support-systems skill.\n\n- Provides a step-by-step guide to build and scale customer support operations for solopreneurs.\n- Covers support channel selection, help center setup, SLA targets, automation strategies, and self-service tools.\n- Includes ready-to-use templates for common questions and best practices for time management.\n- Offers concrete tooling and automation suggestions to reduce support volume and improve efficiency.\n- Clearly describes prioritization and triage techniques to manage support queue as a solo operator.",
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"summary": "Build and scale customer support for a solopreneur business. Use when setting up support channels, writing help docs, reducing support volume, improving resp...",
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