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The skill is an instruction-only complaint-handling playbook centered on Linear; its requirements and instructions are internally consistent and do not request unexplained credentials or external inst... [内容已截断]
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{
"latestVersion": {
"_creationTime": 1773719716104,
"_id": "k97c8dm4kh1hy1d7tb0wcqjzy98336ce",
"changelog": "- Initial release of member-complaint-agent skill.\n- Manages customer complaint workflows centered on Linear, with structured analysis and reply drafting.\n- Parses deterministic metadata (e.g., platform, vendor, app version) separately from AI-based judgment.\n- Provides two default Linear comments per complaint: structured AI analysis and a ready-to-use customer reply draft.\n- Includes detailed guidelines for SOP handling, escalation, and daily\/weekly digest summaries.\n- Enforces strict separation of facts, judgments, and recommended actions; prohibits unauthorized promises.",
"changelogSource": "auto",
"createdAt": 1773719716104,
"version": "1.0.0"
},
"owner": {
"_creationTime": 0,
"_id": "publishers:missing",
"displayName": "qwqcode",
"handle": "qwqcode",
"image": "https:\/\/avatars.githubusercontent.com\/u\/22412567?v=4",
"kind": "user",
"linkedUserId": "kn7fa7jcvaa1qg4gx5a8facdr582jnvr"
},
"ownerHandle": "qwqcode",
"skill": {
"_creationTime": 1773719716104,
"_id": "kd7fvtgwet8c23d4dsrmtq195s833h4h",
"badges": [],
"createdAt": 1773719716104,
"displayName": "Member Complaint Agent",
"latestVersionId": "k97c8dm4kh1hy1d7tb0wcqjzy98336ce",
"ownerUserId": "kn7fa7jcvaa1qg4gx5a8facdr582jnvr",
"slug": "member-complaint-agent",
"stats": {
"comments": 0,
"downloads": 49,
"installsAllTime": 0,
"installsCurrent": 0,
"stars": 0,
"versions": 1
},
"summary": "Handle member\/customer complaint workflows with a Linear-centered operating model. Use when the task involves 会员客诉、客户投诉、退款诉求、续费失败、自动续费争议、会员权益异常、客服草稿、风险分级、Lin...",
"tags": {
"latest": "k97c8dm4kh1hy1d7tb0wcqjzy98336ce"
},
"updatedAt": 1773719809604
}
}