风险评分

100/100 (Very Low)

OpenClaw: benign
VirusTotal: benign
StaticScan: clean

Customer Support Autopilot

作者: ASP
Slug:customer-support-autopilot
版本:1.0.0
更新时间:2026-03-19 22:36:46
风险信息

OpenClaw: benign

查看 OpenClaw 分析摘要
The skill's instructions, required inputs, and absence of installs/credentials are coherent with a customer-support automation purpose and do not request unexplained permissions.

VirusTotal: benign VT 报告

静态扫描: clean

No suspicious patterns detected.
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原始 JSON 数据
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        "_id": "k976xaxf138szk8bjph6cezjy5836fqp",
        "changelog": "- Initial release of customer-support-autopilot skill.\n- Classifies incoming support tickets by intent and severity.\n- Drafts response suggestions in brand tone with confidence levels.\n- Recommends macro usage, next actions, and escalation paths (L1\/L2\/L3).\n- Detects and escalates high-risk cases (legal, security, billing, fraud, abuse).\n- Enforces guardrails: no invented policies or sensitive info disclosure.\n- Provides clear output format for easy agent handoff.",
        "changelogSource": "user",
        "createdAt": 1773930880233,
        "parsed": {
            "clawdis": {
                "emoji": "🎧"
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        "version": "1.0.0"
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    "owner": {
        "_creationTime": 0,
        "_id": "publishers:missing",
        "displayName": "ASP",
        "handle": "anugotta",
        "image": "https:\/\/avatars.githubusercontent.com\/u\/4218061?v=4",
        "kind": "user",
        "linkedUserId": "kn7cwbw02xn6p4t4hc0yy4rk2s835s3f"
    },
    "ownerHandle": "anugotta",
    "skill": {
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        "_id": "kd71ex62c0en5bw7ce5zyhh13h836bhb",
        "badges": [],
        "createdAt": 1773930880233,
        "displayName": "Customer Support Autopilot",
        "latestVersionId": "k976xaxf138szk8bjph6cezjy5836fqp",
        "ownerUserId": "kn7cwbw02xn6p4t4hc0yy4rk2s835s3f",
        "slug": "customer-support-autopilot",
        "stats": {
            "comments": 0,
            "downloads": 50,
            "installsAllTime": 0,
            "installsCurrent": 0,
            "stars": 0,
            "versions": 1
        },
        "summary": "Classify customer support tickets, draft accurate responses, suggest macros, and route escalations based on risk, SLA, and business impact.",
        "tags": {
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}