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This is an instruction-only onboarding playbook that is internally consistent with its stated purpose and requests no credentials, binaries, or installs.
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"changelog": "Initial release of customer-onboarding-2 skill.\n\n- Provides a comprehensive playbook for designing and executing effective customer onboarding.\n- Guides users to define a key activation metric and map the full onboarding journey.\n- Lists common friction points in onboarding and practical solutions to reduce abandonment.\n- Outlines in-app, email, and optional human-touch onboarding sequences.\n- Offers benchmarks and metrics for measuring onboarding success and driving improvements.",
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"displayName": "Jatin Khatri",
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"summary": "Design and execute customer onboarding that drives activation and retention. Use when building onboarding flows for new users, reducing churn in the first 30 days, improving time-to-value, or creating onboarding sequences (email, in-app, or manual). Covers activation metrics, onboarding step design, friction reduction, and measuring onboarding success. Trigger on \"customer onboarding\", \"onboarding flow\", \"user onboarding\", \"reduce early churn\", \"improve activation\", \"onboarding sequence\", \"time to value\".",
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