风险评分

94/100 (Very Low)

OpenClaw: benign
VirusTotal: benign
StaticScan: unknown

Customer Support Operations Engine

作者: 1kalin
Slug:afrexai-support-operations
版本:1.0.0
更新时间:2026-02-26 07:50:42
风险信息

OpenClaw: benign

查看 OpenClaw 分析摘要(前 200 字预览)
This is an instruction-only customer support operations playbook (methodology and templates) with no code, no installs, and no credential or filesystem access requested — its requirements and behavior...

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VirusTotal: benign VT 报告

静态扫描: unknown

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原始 JSON 数据
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