94/100 (Very Low)

OpenClaw： benign
VirusTotal： benign
StaticScan： unknown

OpenClaw： benign

The skill is an instruction-only customer-support playbook whose requirements and runtime instructions are consistent with its stated purpose and do not request extra credentials or install code.

VirusTotal： benign VT 报告

静态扫描： unknown

README 未提供

{
    "latestVersion": {
        "_creationTime": 1770978462828,
        "_id": "k97d1b3zx08xm812saz0x3cbr5813j13",
        "changelog": "Customer Support Command Center 1.0.0 — initial release\n\n- Introduces a full-featured customer support operations system, including ticket triage, response templates, escalation workflows, CSAT tracking, knowledge base management, and churn prevention.\n- Details a ticket priority matrix and category tagging system for efficient sorting and routing.\n- Provides a structured HEARD response framework and quality checklist to standardize and improve customer communication.\n- Supplies an extensive library of customizable response templates for common support scenarios.\n- Establishes clear escalation rules and note templates for handling complex or high-impact issues.\n- Includes knowledge base content guidelines to help standardize documentation and support resources.",
        "changelogSource": "auto",
        "createdAt": 1770978462828,
        "parsed": {
            "clawdis": {
                "emoji": "🎯",
                "os": [
                    "linux",
                    "darwin",
                    "win32"
                ]
            }
        },
        "version": "1.0.0"
    },
    "owner": {
        "_creationTime": 0,
        "_id": "publishers:missing",
        "displayName": "1kalin",
        "handle": "1kalin",
        "image": "https:\/\/avatars.githubusercontent.com\/u\/15705344?v=4",
        "kind": "user",
        "linkedUserId": "kn76xhdy26wp3h8djks2hnskj18130kg"
    },
    "ownerHandle": "1kalin",
    "skill": {
        "_creationTime": 1770978462828,
        "_id": "kd7d2xwsa7ydjb2201t5t0jwyn813rs9",
        "badges": [],
        "createdAt": 1770978462828,
        "displayName": "Customer Support Command Center",
        "latestVersionId": "k97d1b3zx08xm812saz0x3cbr5813j13",
        "ownerUserId": "kn76xhdy26wp3h8djks2hnskj18130kg",
        "slug": "afrexai-customer-support",
        "stats": {
            "comments": 0,
            "downloads": 567,
            "installsAllTime": 0,
            "installsCurrent": 0,
            "stars": 1,
            "versions": 1
        },
        "summary": "Enterprise-grade customer support system: ticket triage, response templates, escalation workflows, CSAT tracking, knowledge base management, and churn prevention. Turns your AI agent into a support team lead.",
        "tags": {
            "churn": "k97d1b3zx08xm812saz0x3cbr5813j13",
            "csat": "k97d1b3zx08xm812saz0x3cbr5813j13",
            "customer": "k97d1b3zx08xm812saz0x3cbr5813j13",
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            "latest": "k97d1b3zx08xm812saz0x3cbr5813j13",
            "retention": "k97d1b3zx08xm812saz0x3cbr5813j13",
            "support": "k97d1b3zx08xm812saz0x3cbr5813j13",
            "tickets": "k97d1b3zx08xm812saz0x3cbr5813j13"
        },
        "updatedAt": 1772059535927
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}